Why is My Refrigerator Ice Maker Not Working?

refrigerator ice maker not working

Gaithersburg Appliance Repair offers refrigerator repair in Gaithersburg, including professional services to fix ice makers that aren’t working. Learn about some common ice maker failures below:

Refrigerator ice makers are possibly one of the most convenient inventions of all time. This is a small luxury many people not appreciate. Ice makers are relatively simple machines that do not have a lot of complex parts that might cause problems.

As with any appliance repair, there are some basic things that should be looked at before thinking the worst. And, remember, if necessary, you can replace an ice maker without replacing the entire fridge, depending on the model. First, let’s discuss a few of the causes for an ice maker failure.

If an ice maker is making ice but it is not ejecting the ice cubes it is usually means there is a mechanical failure versus an electrical issue. This can happen when moving food around in the freezer unit, you might shift the control switch up or down. Often the ice maker might get blocked with something, possibly a piece of ice. First, look to see if there is something blocking this from operating the right way.

Before beginning the process of clearing out the freezer, ensure the ice maker is turned on. This is done by moving the control arm down. Sometimes, moving things around in the freezer unit can put the switch in the off position. If the control arm is free, then there could be something jammed inside of the ice maker or it’s not receiving a good connection.

Check the Control Arm

If the switch is down and there is ice but it is not ejecting it, this could be a mechanical or electrical problem. This is going to need some more troubleshooting. Ready to proceed? First, we have to check the electrical connection. This could become unplugged from the rear of the freezer when moving or shifting the food in the freezer.

To inspect this, first unplug the refrigerator and pull away from the kitchen wall. Then, turn off the water supply valve. Locate the valve on the rear of the inside of the freezer. Essentially this is what connects the ice maker into the freezer. Ensure that it’s plugged in properly.

Then, remove any ice that is in the ice maker itself. This can be accomplished by pouring in a bit of water to help get the ice that’s in there out.

Once this is done, restore power to the fridge and then turn on the ice maker. It might take the solenoid a couple of seconds to react and fill the mold. After the mold is full, wait around 4-5 hours or so to see if you’ve cleared the issue.

Check for Frozen Lines

Other ice maker issues that may cause your ice maker to not produce ice are frozen water lines. The water lines could be blocked with frost. This is a pretty simple problem to fix.

First, unplug the refrigerator and locate the water shut off valve. Turn the water off and then get a hair dryer to warm the water line or just let the refrigerator sit without being on for a few hours until the water line is thawed.

Some models that have a water filter that can clog or ice up. In these cases, finding the water filter is the first step. Then repeat the same process that was done for the frozen line.

If your ice maker isn’t making big enough cubes of ice, there’s an issue with the settings. To adjust the settings, take the top part of the cover of the ice maker off and find a standard dial that displays plus and a minus signs. To do this, you might need a flat head screwdriver.


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